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Customer Support related scripts & softwares
Create a report of all the programs that start with windows. This simple (vbs) script will create an html file with each item that starts with windows. This can be very useful for troubleshooting performance problems or viruses. Super.
Support Now! is an online support system designed specifically for businesses to interact live with their website customers, resulting in an improved service and ultimately increased sales.
>> Increase Your Online Sales
* Increase sales by 50% or more
* Convert visitors into customers
* Reduce site/cart abandonment
>> Improve Customer Support
* Instantly support website visitors
* Reduce waiting times
* Reduce support costs
Try Support Now! FREE for 15 days!
Ace Operator enables live interactions between company representatives and customers from the company web site. It allows customers to contact live agents at the click of the button, engage in interactive conversation and exchange information using multi-media content. It also allows companies to monitor visitors to their web site and initiate a conversation. It is an excellent tool for low-cost pre-sales support and any kind of customer services over the web. And, best of all, it is one of the most affordable solutions around.
Ace Operator has excellent support for running it in a hosted environment. ASPs, ISPs and web hosting companies can host Ace Operators for their clients to create an additional source of revenue.
DEKSI CRM is a powerful and feature rich multi-platform and scalable Customer Relationship Management solution in JAVA with a rich user interface to be run on the Internet as an On Demand, Hosted application and/or to be run in a company's local network as a traditional desktop application. DEKSI CRM comes complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat and much more! DEKSI CRM offers a wide variety of different features and helps set the new standard for excellence in CRM software.
DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable Customer Relationship Management solution in JAVA with a rich user interface to be run on the Internet as an On Demand, Hosted application and/or to be run in a company's local network as a traditional desktop application. DEKSI CRM comes complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat and much more! DEKSI CRM offers a wide variety of different features and helps set the new standard for excellence in CRM software.
Provide Support is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional web-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, proactive chat, operator-to-operator chats, and automatic chat transcript emailing. Very easy to set up--just paste a small HTML snippet into your web page source code. No plug-ins or software installation required on customer's side. Fully customizable. No setup fee, no contracts, and no hidden costs.
With RealTimeQuery your visitors can contact you while visiting your website.
The program acts as a server on your PC not depending on external servers.
RealTimeQuery tracks your visitors and shows their country, IP, the webpage the visitor is seeing, the operating system, the web browser, and the webpage from where the visitor accessed your site.
The program presents a worldmap where you can see the number of visitors from each country. You can even view the worldmap in 3D.
RealTimeQuery supports multiple operators, the calls can be redirected between operators. Operators can invite to others to the same chat or chat privately.
The program runs on the background, accessible from the system tray, alerting with sound and a popup window when a visitor calls you.
The implementation process in your website is easy, just few HTML code lines.
Macro Independence is a Windows utility that records and plays back mouse and keyboard events and save to file simultaneity.It allows you to record your keyboard strokes and mouse movements. Then you can replay those recorded events at anytime. Macro Independence is used to control, monitor, trigger, or report on your windows automation actions without any operator/work people. In additional, Macro Independence is your Auto Operated System solution.
Close Support is a suite of applications that operate together to allow your organization to manage its technical support operation. Working with Close Support will make your help desk become more effective and in better control. This table provides a brief introduction to the Close Support applications and exactly what is included with each of the purchase options. Click on any link to get further information.
Igoodsoft CRM System is On-Demand Small Business Customer Relationship Management System(CRM).Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality.It can manage your marketing, customers, suppliers, purchase, sales and orders.What you see is what you get.It supports multi-user and access control.It supports most of major database servers such as SQL Server,Access,Oracle,MySQ L and others.It supports secondary development.
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